Terms & Conditions

  1. Introduction

Welcome to the National Lending Group Pty Ltd website (referred to as "our site," "we," "us," or "our"). By accessing and using our site, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please cease using our site immediately.

 

  1. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. The most recent version will be posted on our site. Your continued use of our site following any changes constitutes acceptance of those changes. If you do not agree with any updated terms, you must stop using our site.

 

  1. Purchases

3.1. Minimum Age and Legal Capacity

Purchasing products or services through our site is restricted to individuals aged 18 or older. If you are under 18, you may only make purchases through a parent or guardian. We may seek compensation from parents or guardians for losses or damages caused by transactions initiated by minors.

3.2. Accuracy of Product Description

We strive to ensure that all product descriptions and information on our site are accurate. However, we cannot guarantee that information is error-free due to potential human error or inaccuracies from third parties. We reserve the right to change product details, including pricing and specifications, without notice.

3.3. Payment

All transactions must be prepaid in Australian dollars. If you pay with a credit card, we do not store your credit card information, although it may be retained by our payment processor. For offline payments, we will contact you to arrange payment before processing your order. If payment fails, we do not guarantee stock availability.

3.4. Prices and Taxes

Prices on our site are displayed in Australian dollars and include GST where applicable. Prices for international visitors may be shown without GST and in different currencies.

3.5. Return Policy

We offer refunds or exchanges for physical products in the following cases:

  • The product is faulty within 14 days of receipt.
  • The product does not match its description.
  • The product is not what was ordered.
  • The product is damaged during shipping.

Please contact us to arrange a return. Returned products must be in their original packaging. We are not responsible for damage during return shipping. Refunds comply with the Trade Practices Act 1974 and the Sale of Goods Act 1958 (Vic).

3.6. Tax Invoice

A tax invoice will be emailed to you upon completion of your order. Ensure your email address is correct.

 

  1. Security

We use SSL encryption to protect your information during transactions. However, security of electronic communications cannot be guaranteed. You provide information at your own risk, and we are not liable for unauthorized access to your personal information.

 

  1. Limitation of Liability

We are not liable for any damages resulting from the purchase, delivery, use, or return of products beyond the value of the purchased item. This includes loss of profits or business interruptions.

 

  1. General Terms

6.1. Jurisdiction

These terms are governed by the laws of Victoria, Australia. You consent to the exclusive jurisdiction of the courts in Victoria for any disputes arising under these terms.

6.2. Access

While we aim to keep our site operational, we do not guarantee uninterrupted access. We may suspend access for system maintenance or due to issues beyond our control. We can change or discontinue features or services without notice and may terminate your access for policy breaches or suspicious activities.

6.3. Conduct

You agree not to use our site to:

  • Violate any laws.
  • Impersonate others.
  • Solicit personal information or property.
  • Harass or intimidate others.
  • Publish unauthorized or offensive material.
  • Distribute harmful software or viruses.
  • Advertise without our consent.

Violations may result in immediate termination of access to our site.

6.4. Privacy

Please review our Privacy Policy to understand how we handle your personal information.

6.5. Copyright

You do not acquire any proprietary rights from using our site. Material on our site is protected by copyright and other laws. You may only reproduce or distribute material for personal, non-commercial use, except where allowed by law or with our consent.

6.6. Third Parties

Our site may link to external websites or display third-party ads. We are not responsible for the content or practices of third-party sites or advertisers. Contacting third parties through our site is at your own risk.

6.7. Limitation of Liability

Your use of our site is at your own risk. We provide our site and its content on an "as is" basis and make no warranties regarding accuracy or reliability. Our liability is limited to the amount paid for products or services, excluding shipping and handling charges.

 

Contact Information

For any questions or concerns regarding these terms, please contact us at:

National Lending Group Pty Ltd
Level 7, 492 St Kilda Rd
Melbourne VIC 3004
Australia

Thank you for visiting our site.